Pls help me with my e63



mustapha42

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Joined: 19 Mar 10
From: Nigeria
Posts: 4

Post #123 May 2012, 17:58
Pls my e63 hooks nd stops when am operating it, pls what is the problem?

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___love

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Joined: 5 Oct 11
From: India
Posts: 423

Post #223 May 2012, 18:03
dude may be some sys file missing ,its a software problem , update ur software .

This post has been edited 1 time. The last edit took place 23.05.12, 18:24.

_flipsyde

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Joined: 15 Oct 09
From: India
Posts: 9239

Post #323 May 2012, 18:55
Reeboot and try

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_Mystery_Girl_

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Joined: 11 Mar 11
From: Philippines
Posts: 2752

Post #423 May 2012, 18:56

Quote of user: mustapha42

Pls my e63 hooks nd stops when am operating it, pls what is the problem?


hi, most of these problems are fixed by Reinstalling or Updating Your Firmware (software )
Do that using Nokia Suite, if you really dont have any idea how to you can just Google it Or taking your phone to the nearest nokia Care point
p.s the Latest Firmware is version 500.21.009
to find out what version you have , type *#0000# on your phone

This post has been edited 2 times. The last edit took place 23.05.12, 18:58.

__Mast3r__

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Joined: 9 Feb 12
From: India
Posts: 2417

Post #523 May 2012, 19:14
Have u upgraded the firmware for ur phone to latest version. Have you installed any 3rd party applications on your phone after purchasing. These could be reasons for the poor performance of the phone. If none of the above then take it to Nokia Care and flash the phone software and reinstall it. Try this .. It might help.

Quitter

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Post #623 May 2012, 20:20

Quote of user: mustapha42

Pls my e63 hooks nd stops when am operating it, pls what is the problem?


The problem might be due to too much messages in your inbox and also try to keep your connection log duration to 10 days(unlike most of the users who set it to 30 days).
Anyways, you can format it on your own, but before that you should take a backup of all your important data through PC Suite.
Turn off your phone. then press the *, green call key and 3 key simultaneously. By keeping those three buttons down, switch on your phone and wait for some seconds. Your phone will ask you to choose your country and that means it's been formatted.

If still the problem persists then you can take your phone to a nearest Nokia service center.

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