Blocking activation of unwanted services

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Quitter

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 Post #127 July 2011, 13:33
I'm a reliance gsm customer..my problem is that whenever i recharge my prepaid account some unwanted services/value added packs are being activated n if i try to get help from customer care services they tell its me who activated n most of the time i'm not getting even sms why the balance got reduced..is there any way to block these type of unwanted activations?

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1__Nikhil__1

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Joined: 29 Jun 09
From: Canada
Posts: 1372

 Post #227 July 2011, 14:33
just change service provider . use mobile no portability

_Marcus

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Joined: 15 Oct 09
From: India
Posts: 8901

 Post #327 July 2011, 14:48
@Justforgun_007
Well you dont surf reliance homepage & while surfing any sites see that its free & read its terms and conditions !
Also dont view R-menu in ur phones menu or dont surf using rworld.

Also you can change ur operator using mobile number portability service[Its cheap or free]!

This post has been edited 1 time. The last edit took place 27.07.11, 15:03.

Quitter

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 Post #427 July 2011, 16:34

Quote of user: _Aplusk_

@Justforgun_007
Well you dont surf reliance homepage & while surfing any sites see that its free & read its terms and conditions !
Also dont view R-menu in ur phones menu or dont surf using rworld.

Also you can change ur operator using mobile number portability service[Its cheap or free]!


well i'll remember it..btw is der any way to know our account details through net like billing,plan activated,etc

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_Marcus

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Joined: 15 Oct 09
From: India
Posts: 8901

 Post #527 July 2011, 16:42
Nope, I guess, You have to ask ur service provider politely about this.
He will give u idea how to check current activated plan !
Or If u are postpaid customer than log in to Reliance website, It may give u some detail about ur plans.

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__Adi__

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Joined: 19 Oct 08
From: India
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 Post #627 July 2011, 16:49
well i'll remember it..btw is der any way to know our account details through net like billing,plan activated,etc[/quote]

only postpaid customer see their a/c detail . . ask customer care if there is any number to check last transaction/charge detail . .as there is one in vodafone . .

satyajitrath

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Joined: 30 May 10
From: India
Posts: 718

 Post #727 July 2011, 17:47

Quote of user: Justforfun06

I'm a reliance gsm customer..my problem is that whenever i recharge my prepaid account some unwanted services/value added packs are being activated n if i try to get help from customer care services they tell its me who activated n most of the time i'm not getting even sms why the balance got reduced..is there any way to block these type of unwanted activations?


The most reliable option is to start the DND(Do Not Disturb) service. To start the service, contact your customer care executive.

Quitter

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 Post #817 August 2011, 15:38

Quote of user: satyajit_rath

Quote of user: Justforfun06

I'm a reliance gsm customer..my problem is that whenever i recharge my prepaid account some unwanted services/value added packs are being activated n if i try to get help from customer care services they tell its me who activated n most of the time i'm not getting even sms why the balance got reduced..is there any way to block these type of unwanted activations?


The most reliable option is to start the DND(Do Not Disturb) service. To start the service, contact your customer care executive.


thanks as it worked to stop activation of new packs..

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satyajitrath

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Joined: 30 May 10
From: India
Posts: 718

 Post #917 August 2011, 18:56
@Justforfun06 You are welcome.

_Marcus

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Joined: 15 Oct 09
From: India
Posts: 8901

 Post #1017 August 2011, 20:52

Quote of user: satyajit_rath

Quote of user: Justforfun06

I'm a reliance gsm customer..my problem is that whenever i recharge my prepaid account some unwanted services/value added packs are being activated n if i try to get help from customer care services they tell its me who activated n most of the time i'm not getting even sms why the balance got reduced..is there any way to block these type of unwanted activations?


The most reliable option is to start the DND(Do Not Disturb) service. To start the service, contact your customer care executive.


DND is a good service to avoid telemarketing & ads calls.
Some month back, i registered my mobile no. to DND but after that, whenever i sign up on any website with my mob no. . . . i never get confirmation sms which website sent(eg:- ovi.com, smsgupshup.com)
. . . . . . . . . . . . . . . . .
Since ovi store apps. cant be downloaded on pc, i sent its link on mob via sms but its unsent even ovi website shows its sent.
So is it Because of DND service activated on my mob. no ? ?

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