I'm having a download issue.



AbsolutZeroGI

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Joined: 30 Aug 08
From: United States
Posts: 2

Post #130 August 2008, 21:26
I have a Katana DLX (the upgrade of the Katana II) and I can make the ringtone with no problem. However, when I got to download it goes to the screen where it says "download now". The ringtone will play but the song won't save on my phone and it never leaves the "download now" screen.
I have the sprint simply everything plan so I know it's not the service provider disabling me from downloading them. Please help if you can.

P.S. My phone can support mp3 format.

gozertje

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Joined: 9 May 08
From: Netherlands
Posts: 26

Post #230 August 2008, 21:32
Maybe you need to go to your settings to see if the data gets saved, thats all I can think of at the moment....

CuteGuy89

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Joined: 29 Aug 08
From: Iraq
Posts: 572

Post #330 August 2008, 21:35
After u press # Download now# u should wait 4 10 minutes then a new window will show up to save the File

AbsolutZeroGI

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Joined: 30 Aug 08
From: United States
Posts: 2

Post #431 August 2008, 01:24
I will give that a try. I didn't think the phone was actually downloading anything because I could hear the ringtone playing and it didn't appear that another screen was trying to load.

I'll reply again with my results.

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