thank u so much

sorry for the late reply mate... ive been busy. you need to get the same model and version firmware, filesystem(FS) and custpack for your phone to get it back to work. if its an erom problem then its nearly impossible.

when u start the software and connected the phone to XS++ go to
click on "FSX" below.
this will open the system files in your phone.
expand on TPA and you will more folders.
then
TPA>Preset>System>Menu
this is where the menu.ml file is being placed.
if you edit this you can change the icons and even alter the who thing.
you will need to get the menu.ml file for your phone or other forum sites and edit the file using notepad.
you will need to be able to read and understand the script which is not that difficult actually.
there will be 2 parts to a menu icon. SELECTED and UNSELECTED. eg.
<icon pos="selected" source="internal">PREPLAY_DESKTOP_SELECTED_ICN</icon>
<icon pos="shortcut" source="internal">RN_SHORTCUT_LIST_PREPLAY_ICN</icon>
replace the "RN_SHORTCUT_LIST_PREPLAY_ICN" to your own icon. ensure that the new icon u will be replacing is in (.png) format. once all the icons are changed then the icon itself should be uploaded on TPA>Preset>System>Menu. all that is done and if you do it correctly it will work.

i only want to change my walkman skin and firmware ...which 1 shud i use?XS++ , SEUS, or FAR?

SEUS is totally out.
FAR and XS++ both can be used but the guide i placed is for XS++

i own a w810i and im using XS++3.1 and for some reason i cant connect it. it wont detect my phone is that normal?