tone don't sync with itune

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pashcool

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Joined: 25 Jun 08
From: Israel
Posts: 1

Post #127 September 2013, 12:10
Hi
I have an iPhone 4s with iOs 7
I did exactly as described
install the program on my win PC and the app on my phone
scanned the code with the phone
change settings so i can sync from my phone without the cord - works
the only thing is that I don't get the tone that i download to my iTunes so they never get sync
How can i solve it?
Thanks

mostafaberg

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Joined: 14 Dec 12
From: Norway
Posts: 19

Post #227 September 2013, 13:58
Are you sure you checked the "Sync tones" option in iTunes ?
Open up iTunes, Select your phone, then select the Tones tab, make sure it's selected and "All tones" is checked

allthoseboys

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Joined: 30 Nov 08
From: United States
Posts: 6

Post #327 September 2013, 14:03
same thing happening here and I do have sync all tones checked.

mostafaberg

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Joined: 14 Dec 12
From: Norway
Posts: 19

Post #427 September 2013, 14:08
I see, is that the mac or windows version ?

also please note that we currently are working to fix a bug that causes those symptoms if you are not using a computer in the English language, so if your PC isn't in English then this is definitely the cause

allthoseboys

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Joined: 30 Nov 08
From: United States
Posts: 6

Post #527 September 2013, 14:20
I'm using windows. I live in the US...very much English.

mostafaberg

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Joined: 14 Dec 12
From: Norway
Posts: 19

Post #627 September 2013, 14:23
Can you tell me which windows and iTunes versions you're using ? this will help us debug things faster

hls99cat

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Joined: 26 Sep 13
From: United Kingdom
Posts: 10

Post #727 September 2013, 14:45
Oooh, sounds as if we may be having the same problem?

allthoseboys

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Joined: 30 Nov 08
From: United States
Posts: 6

Post #827 September 2013, 14:46
I am using windows 7 home premium. I just downloaded the newest itunes...don't know what version that is. 11.1 it says. I am using an iphone 4s with ios 7.0.2

allthoseboys

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Joined: 30 Nov 08
From: United States
Posts: 6

Post #927 September 2013, 14:47
if I'm physically connected to my computer with the cable, then it will download the tones. But not over wifi.

mostafaberg

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Joined: 14 Dec 12
From: Norway
Posts: 19

Post #1027 September 2013, 14:51
I'm seeing a pattern here, in order for wifi sync to work you must be in the same wifi network as your PC with iTunes, are you sure your phone is online via Wifi and not 3G ? 3G won't work in this case

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